Help & Support

Over 1,7K+ Satisfied Customers

Whether you need troubleshooting, guidance on best practices, or quick answers to your questions, our team is here to support you every step of the way. With our comprehensive help resources and responsive support team, you can be confident that you’ll never face a challenge alone.

24/7 Customer Support Access

Whether it's a system error, technical question, or clarification about features, our customer support team is just a click away, ready to help at any time.
Response within hours on weekdays, typically just minutes.
Priority support within 5 mins during weekdays

01. Integration with Popular Platforms
02. No Technical Expertise Needed
03. Automated Payments and Invoices

Dedicated Account Managers for Larger Practices

For larger practices or organizations, we provide dedicated Account Managers to offer tailored support and guidance. Your Account Manager is your go-to resource for personalized assistance, helping you optimize your workflows, address challenges, and ensure that you’re making the most of our system.

01. Real-time transfers to any recipient, anytime.
02. No processing delays, even holidays
03. Instant confirmation notifications

HIPAA-Compliant Support

We understand the importance of patient privacy in mental health care. Our support team is fully trained in HIPAA compliance, ensuring that all interactions are secure and your sensitive data remains protected. We also keep HIPAA audit logs for the same.

01. Integration with Popular Platforms
02. No Technical Expertise Needed
03. Automated Payments and Invoices

Comprehensive Learning Resources

With a knowledge base, video tutorials, and community-driven forums, you can solve problems independently or collaborate with peers for guidance.

01. Real-time transfers to any recipient, anytime.
02. No processing delays, even holidays
03. Instant confirmation notifications

Help and Support

Whether you need troubleshooting, guidance on best practices, or quick answers to your questions, our team is here to support you every step of the way. With our comprehensive help resources and responsive support team, you can be confident that you’ll never face a challenge alone.

24/7 Customer Support Access

Whether it's a system error, technical question, or clarification about features, our customer support team is just a click away, ready to help at any time. Response within hours on weekdays, typically just minutes.
Priority support within 5 mins during weekdays

Dedicated Account Managers for Larger Practices

For larger practices or organizations, we provide dedicated Account Managers to offer tailored support and guidance. Your Account Manager is your go-to resource for personalized assistance, helping you optimize your workflows, address challenges, and ensure that you’re making the most of our system.

HIPAA-Compliant Support

We understand the importance of patient privacy in mental health care. Our support team is fully trained in HIPAA compliance, ensuring that all interactions are secure and your sensitive data remains protected. We also keep HIPAA audit logs for the same.

With a knowledge base, video tutorials, and community-driven forums, you can solve problems independently or collaborate with peers for guidance.

Comprehensive Learning Resources

Comprehensive Learning Resources

With a knowledge base, video tutorials, and community-driven forums, you can solve problems independently or collaborate with peers for guidance.

EHR Product Pricing

Felixible and competitively priced plans