AI Powered EHR for Behavioral Health Practices

An all-in-one, AI-native, customizable platform that adapts to your workflow and your budget.

Free 10-day trial
Free migration
HIPAA + BAA
No long-term contract
Built for the practices that run on an EHR
Behavioral Health
Addiction Treatment
Mental Health Counseling
Psychiatry
Psychology
Marriage & Family Therapy
Clinical Social Work
Group Practices
Integrated Care
Behavioral Health
Addiction Treatment
Mental Health Counseling
Psychiatry
Psychology
Marriage & Family Therapy
Clinical Social Work
Group Practices
Integrated Care
ABA & Autism Services
Occupational Therapy
Speech-Language Pathology
Physical Therapy
Pediatric Therapy
Eating Disorder Treatment
Trauma & PTSD Care
Community Mental Health
Medication Management
ABA & Autism Services
Occupational Therapy
Speech-Language Pathology
Physical Therapy
Pediatric Therapy
Eating Disorder Treatment
Trauma & PTSD Care
Community Mental Health
Medication Management

Specialties we serve

One platform, shaped to the documentation, billing and care model your specialty actually runs on.

Behavioral Health
Purpose-built to reduce documentation time and administrative burden, allowing clinicians to focus more on client care and less on paperwork.
Addiction Treatment
Handle complex documentation, group notes, and multi-stage treatment programs with customizable workflows.
Multi-Specialty Clinics
Unify behavioral, primary, and other specialty care on a single platform. Streamline everything from integrated patient records to multi-NPI billing.

Practice types we serve

Solo Practices
+
Everything one clinician needs to run a practice, without paying for enterprise overhead.
Group Practices
+
Shared calendars, supervision workflows and role-based access across the whole team.
Multi-Location Practices
+
One system across every site, with location-aware scheduling and multi-NPI billing.
Digital Health Startups
+
API access, a white-label client portal, and a platform that keeps pace with your roadmap.
Non-Profits & Community Health
+
Reporting built for grant requirements, and workflows that hold up under high-volume care.

Eight Products, One Automated Platform

Everything a practice runs on, in one system and at one price.

Draft Note with AI
Group note
Generate a comprehensive therapeutic group note for the client who attended this group session, individualized to their participation and progress.
Attach context
Upload
Generate
▶ Run workflow for all clients
Patient context
Transcript
Diagnosis
Medication
Treatment plan
Scored measures
AI Notes & Group Notes
Streamline documentation by transforming session transcripts into AI progress notes and individual group notes.
Group calendar
Week
All locations
All services
All clinicians
4 statuses
M
T
W
T
F
S
S
Full-Featured EMR
Scheduling, telehealth, secure messaging, and customizable templates for every specialty.
AI Note Taker
Chrome extension
+ Add to Chrome
AI assistance for note generation
Prompt the assistant for notes, treatment plans and assessments
AI assistance for sessions
Voice record sessions and generate transcripts with summary
Session summaries
Session transcript
Ambient AI Scribe
Unlimited session transcripts, summaries, and note generation that maintains your clinical voice.
Client & Lead Types
Enabled
Type
Packets
In use
TraumaCare with LOP
Adult, 6 forms
198
TraumaCare intake
Adult, 5 forms
35
eHome new client
Non-commercial
49
Couples intake
Couple, 4 forms
22
Patient Intake & CRM
Manage your client pipeline, automate onboarding, and track inquiries through every stage.
Claims
620 claims
Total $114,230
Paid $27,393
Patient resp $1,728
Submitted $49,452
Accepted $19,255
Denied $1,120
Aetna · 90837
Accepted
BCBS · 90834
Paid
Cigna · 90853
Submitted
Medicaid · H0015
Denied
Insurance Billing
Claims, eligibility verification, ERAs, and payment processing, all automated.
AI Reports
Saved
Describe the data you need, for example show me all clients who signed up this month
Unsigned notes this week
Daily census
Payroll report
Team licenses by state
Every member with license and payers
Client portal status
Active clients and portal status
AI Reports
Ask for the numbers in plain English, save the report, and reuse it, no waiting on a vendor’s report queue.
Service Mapping
Enabled
Session type
CPT code
Template
Cigna EAP
99404
Set
Psych test admin
96146
Set
Late cancel fee
CANCELfee
Note
Admin cancel
zADMCAN
None
Workflow Automation
Map the rules once. Every session that follows loads the right template, codes and billing setup on its own.
Agent runs
Today
Front office, 14 calls answered
Done
Intake concierge, 9 packets chased
Done
Eligibility, 31 verifications
Done
Notes compliance, 48 audited
Done
UR and LOCUS, 3 packets drafted
Done
AI Agents
Agents that answer calls, chase intake packets, verify eligibility and audit notes around the clock.

Transparent, Risk-Free Pricing That Grows With You

Admin, biller and supervisor seats are free and unlimited on every plan. Prices below are per month, billed annually.

Practice
$149
per month, billed annually. $249 billed monthly.
3 providers included · +$59 each
Scheduling, telehealth, portal, messaging, CRM
Unlimited AI notes and treatment plans
Claims, ERA posting, denial workbench
Free migration, live in 1 to 2 weeks
Book a demo
Most popular
Group
$499
per month, billed annually. $599 billed monthly.
6 providers included · +$79 each
Everything in Practice, plus multi-location
Unlimited AI Group Notes
250 agent runs a month included
AI denial management · revenue KPIs
eRx included · priority support
Book a demo
Scale
$1,299
per month, billed annually. $1,499 billed monthly.
15 providers included · +$65 each
Multi-NPI · white-label portal · API · SSO
500 agent runs, including 50 UR/LOCUS
AI claim scrubbing · priority routing
eRx, med management, eMAR, DEA compliance
Dedicated CSM, live in 2 to 4 weeks
Book a demo
Enterprise
Custom
Priced from a scoping conversation, based on your programme size and requirements.
Provider count scoped to you
Bespoke platform configuration
Everything, with an SLA
Custom agent run pools
Full-service billing option
TAM plus SLA · scoped go-live
Talk to sales

Core Platform Features

Included on every plan, from a single clinician to a multi-site programme.

Intake CRM & Eligibility
Screening, digital intake forms, real-time eligibility verification, benefits breakdown, lead tracking.
Integrated Insurance Billing
Claim submission, denial management, payment reconciliation, ERA and EOB processing, revenue tracking.
Scheduling & Calendar Sync
Two-way sync, colour-coded filters, scheduling links, appointment reminders.
Messaging & Reminders
Secure messaging, SMS and email reminders, custom communication templates, patient notifications.
Telehealth
Built-in HIPAA video, plus integration with your own Zoom, Google Meet or Teams.
Role-based Portals
Separate portals for clinicians, billers, front desk, supervisors and patients.
Templates & Tasks
Custom templates, measurement-based care, progress tracking, validated assessments, structured notes.
Analytics & Reporting
Performance dashboards, clinical outcome reports, revenue analytics, operational insights.

AI Features

What each plan includes, at a glance.

Practice
Basic
Group
Advanced
Scale
Complete
Enterprise
Custom
Unlimited AI Notes
AI Notetaker with recording, transcript and summary
AI Forms and Autofill
AI Treatment Plans
AI Reports
AI Group Notes

AI Agents. Pay for Work Completed, Nothing Else

Group and Scale include monthly runs. Add packs to any plan. They stack, they are month to month, and they start at $149.

Agent pack
Price / mo
Includes
You pay
Notes Compliance
$149
400 audits
$0.37 per audit
Eligibility
$149
500 checks
$0.30 per check
Intake Concierge
$149
100 completed packets
$1.49 per packet
Front Office
$149
300 talk minutes, ~150 calls
$0.50 per minute
UR / LOCUS
$249
50 reviews
$5 per review
Autopilot, all five agents
$699
Full combined pools
Save ~$146/mo · 20% off overage
Pools reset monthly
Included runs refresh every month. Add-on packs last until they’re used.
Overage is opt-in
With a monthly cap you set, defaulting to $200. No surprise bills, ever.
Clinical AI stays unlimited
Agents never touch your note generation. Unlimited notes stay unlimited.
~70%
Lower total stack cost
~85%
Faster documentation
10+
Group notes in under a minute
Free admin, biller and supervisor seats

“From a leadership standpoint, Omnipractice has been a smart investment for our 35-member team. It is cost-effective, the support is responsive, and our clinical team is genuinely happier.”

Stephan D.
CEO, Adult & Teen Challenge of Arkansas

Teams That Made the Switch

“Omnipractice is half the cost and has about five times the capability because it’s AI native.
Brad Rex
President and Chief Executive Officer, eHome Counseling Group and TraumaCare Counseling
Switched from
A legacy EHR
Cost
Half the previous system
AI Capability
Around five times greater
“From a leadership standpoint, OmniPractice.ai has been a smart investment for our 35-member team. It is cost-effective, the support is responsive, and our clinical team is genuinely happier.”
Stephan D.
CEO, Adult & Teen Challenge of Arkansas
“Since switching to OmniPractice.ai, our team has cut documentation time in half. It has made a huge difference in reducing staff burnout.”
Santiago R.
QBHP Supervisor
“As an experienced therapist and a new business owner, I’ve found that record-keeping is crucial, especially as a provider for South Carolina Medicaid and Medicare. The risk of audit findings leading to financial penalties was a major concern when I was researching EHR providers. After evaluating many options, Omnipractice emerged as the clear choice. The standout feature for me is the immediate and direct communication for customer service or technical support. I appreciate not having to navigate through multiple menus or wait 24 to 48 hours for assistance.”
Tasha M. Frederick
LISW-CP/S, Group practice owner
“The EHR is clean, user friendly, and easy to navigate. I also like how the team is open to feedback and applies it within 30 to 45 days. The customer support is excellent and quick, which reduces the amount of stress and challenges. The simplicity of the EHR makes it quick and easy to integrate with clients and clinicians. Some cool features are assigning tasks to clinicians within the EHR and having a built-in CRM.”
Billy Howard
Owner, Unplugged Mental Health & Wellness
“I love Omnipractice and only wish I had found them earlier. The team has been so helpful and will do everything they can if I have a problem with something. They are very responsive and make customer support easy. I love the AI feature, and this is the main reason I chose them for my EHR. It saves me so much time doing notes, and the notes sound better than any note I could have written. I highly recommend this platform for anyone looking for an EHR that has all the bells and whistles at a very affordable price.”
Steve
LCADC, CSW
“Switching to Omnipractice was the best decision for our non-profit. The affordable pricing and robust feature set allow us to serve more clients while keeping overhead low. The automated workflows have reduced our administrative burden by at least 60%.”
Omnipractice customer
Non-profit behavioral health
“After struggling with limited insurance features on existing EHRs, Omnipractice’s automated eligibility checks and claim filing are a breath of fresh air. The platform is more sophisticated yet easier to use, and the cost savings are substantial. Best decision we’ve made for our practice.”
Omnipractice customer
Group practice
“As someone who’s used other EHRs, I can confidently say Omnipractice is in a league of its own. The AI note-taking and automated insurance features save us countless hours, and the pricing is incredibly competitive. The switch was a no-brainer.”
Omnipractice customer
Behavioral health practice
“From a leadership standpoint, OmniPractice.ai has been a smart investment for our 35-member team. It is cost-effective, the support is responsive, and our clinical team is genuinely happier.”
Stephan D.
CEO, Adult & Teen Challenge of Arkansas
“Since switching to OmniPractice.ai, our team has cut documentation time in half. It has made a huge difference in reducing staff burnout.”
Santiago R.
QBHP Supervisor
“As an experienced therapist and a new business owner, I’ve found that record-keeping is crucial, especially as a provider for South Carolina Medicaid and Medicare. The risk of audit findings leading to financial penalties was a major concern when I was researching EHR providers. After evaluating many options, Omnipractice emerged as the clear choice. The standout feature for me is the immediate and direct communication for customer service or technical support. I appreciate not having to navigate through multiple menus or wait 24 to 48 hours for assistance.”
Tasha M. Frederick
LISW-CP/S, Group practice owner
“The EHR is clean, user friendly, and easy to navigate. I also like how the team is open to feedback and applies it within 30 to 45 days. The customer support is excellent and quick, which reduces the amount of stress and challenges. The simplicity of the EHR makes it quick and easy to integrate with clients and clinicians. Some cool features are assigning tasks to clinicians within the EHR and having a built-in CRM.”
Billy Howard
Owner, Unplugged Mental Health & Wellness
“I love Omnipractice and only wish I had found them earlier. The team has been so helpful and will do everything they can if I have a problem with something. They are very responsive and make customer support easy. I love the AI feature, and this is the main reason I chose them for my EHR. It saves me so much time doing notes, and the notes sound better than any note I could have written. I highly recommend this platform for anyone looking for an EHR that has all the bells and whistles at a very affordable price.”
Steve
LCADC, CSW
“Switching to Omnipractice was the best decision for our non-profit. The affordable pricing and robust feature set allow us to serve more clients while keeping overhead low. The automated workflows have reduced our administrative burden by at least 60%.”
Omnipractice customer
Non-profit behavioral health
“After struggling with limited insurance features on existing EHRs, Omnipractice’s automated eligibility checks and claim filing are a breath of fresh air. The platform is more sophisticated yet easier to use, and the cost savings are substantial. Best decision we’ve made for our practice.”
Omnipractice customer
Group practice
“As someone who’s used other EHRs, I can confidently say Omnipractice is in a league of its own. The AI note-taking and automated insurance features save us countless hours, and the pricing is incredibly competitive. The switch was a no-brainer.”
Omnipractice customer
Behavioral health practice

Set the Rules Once, The Practice Runs End to End

Map CPT codes, service types, client types, payors, fee schedules and AI prompts once. The moment a session is created, the right rules, template, codes and AI context load automatically.

Client lifecycle
+
Define your own Intake, Active and Discharged statuses. Clients move between views automatically as work completes, so nobody maintains lists by hand.
Calendar intelligence
+
A multi-location group calendar with deep filters, double-booking prevention, and external conflicts set to warn or block. Personal events always stay private.
Intake and leads
+
A different packet per client type. Embed intake on your website, or let an AI voice agent walk callers through it. Leads land in the EHR automatically.
Scored measures
+
Sent automatically on your cadence, with reminder tasks and email notifications, so treatment progress is tracked without anyone chasing it.
Telehealth
+
Native HIPAA video, or your own Zoom, Meet or Teams. Attendance is tracked, show and no-show are set for you, and billing duration updates itself.
Note completion
+
Signature routing rules assign multi-party signers per template. Directors and billers get audit queues instead of email threads.
Medication
+
Refill workflow and inventory tracking built in, with a full audit trail behind every change.
IMAGE 1. Client lifecycle statuses
Lead & Client Status Management
Save
Enable lead & client status management
Statuses are organized into Intake, Active and Inactive buckets that control where clients and leads appear.
Status buckets
Intake / Lead
Leads and inquiries
3
Inquiry received
Verification in process
Lost lead
+ Add status
Active
Active clients
6
Portal invite sent
Paperwork in progress
Ready for scheduling
Insurance verification failed
In treatment
Waitlist
+ Add status
Inactive
Discharged clients
1
Discharged
+ Add status
Intake statuses keep the client in the intake tab.
Active statuses convert the person into an active client.
Inactive statuses are selected when a client is discharged.
Moving between states uses conversion modals that enforce the correct status set.
IMAGE 2. Multi-location group calendar
Group calendar
Week
Color: Clinician
All office locations
All services
All session types
4 statuses
All note statuses
All clinicians
All clients
8 AM
9 AM
10 AM
11 AM
12 PM
27
28
29
30
31
01
02
Scheduling and cancellation settings
Prevent scheduling overlap
An appointment cannot be created or moved into a time where the clinician already has one.
External calendar conflict enforcement
Off. Busy times are ignored, anyone can book over them.
Warn. Booking allowed, the conflict must be acknowledged.
Block. Disallowed. Admins or the clinician can override with a logged reason.
Personal events always appear as a generic Busy block. Titles, descriptions and attendees are never shown or stored.
IMAGE 3. Intake packet builder
Embed Form & AI Voice Intake
Public
Generate a public link or embed code for intake forms that visitors can fill out to become leads.
Enable public intake
Visitors can fill out your intake form through a public link or an embedded widget on your website.
Source configuration
Selected forms (1)
Intake Clinical Staffing Form
Interaction mode
Standard web form
Visitors fill out the form manually through a traditional web interface.
AI voice agent
An AI voice assistant guides visitors through the form by voice conversation.
Completed submissions land in the EHR as leads automatically, with no copy and paste.
IMAGE 4. Scored measures schedule
Scored Measure Reminders
Save
Automatically create tasks for team members to complete scored measure assessments for clients at regular intervals.
Start date
08 / 02 / 2026
Assign tasks to
Select team members
Reminder frequency
Every 15 days
Task template
Complete scored measure assessment for client
Default priority
Normal
Default status
Open
Email notifications
Send email notifications when tasks are created
Scored measure reminders enabled. Tasks are created every 15 days for assigned team members.
IMAGE 5. Telehealth session view
Default Video Platform
Save
Set a practice-wide video platform
When on, every clinician uses the platform you select below. When off, each clinician chooses their own.
Choose the video service for new appointments
Omni Video
HIPAA compliant, no setup required
Google Meet
Uses your Google account
Custom link
Zoom, Teams and others
Telehealth session tracking
Session tracking
Tracks join times, duration and computed attendance, and unlocks the session report.
Auto-set status from attendance
Updates the appointment to Show, No-Show or Clinician No-Show, and per-client group statuses.
Billing duration updates itself from the tracked session. Cancellations are never overwritten.
IMAGE 6. Signature routing queue
Taskboard
Open 5
Board view
Calendar view
List view
Priority
Due date
Created by
+ Add task
Pending signature for DAP note for Amelia
Pending signature for SOAP note for Amelia
Supervisor review for intake note, Robert
Countersign group note, Samantha
Signature routing rules
Enable automatic signature assigning
Configure signature assignment and task creation for form and note templates.
Directors and billers get audit queues instead of email threads, so notes close and claims move.
IMAGE 7. Medication refill workflow
Medication Administration
08 / 02 / 2026
All medications
Upcoming
PRN only
Overdue
10:30 AM
03:00 PM
A
Grey, Amelia
Allergies: ibuprofen (mild), penicillin (mild)
Medicine
Dosage
Route
Status
Amlodipine 2.5 mg, perindopril 3.5 mg
1 tablet daily
Oral
Pending
Tylenol PM
1 to 2 tablets
Oral
Pending
Tylenol 325 to 650 mg
As needed
Oral
Pending
Medication refills, inventory
Tylenol
25 pills
Oral
In stock
Tylenol PM
Not counted
Oral
Low stock
Client and team member signatures are captured once all administrations are complete, with a full audit trail.
AI documentation

AI That Knows the Treatment Journey, Not Just the Last 45 Minutes.

Not a one-shot notetaker. Drafts carry prior notes, diagnoses, scored measures, treatment plan and medication context, so the chart reads continuous and audit-ready.

Multi-speaker sessions become personalized individual notes per member
Add manual observations and the AI merges them into the draft
You choose the context: transcript, diagnosis, medication, treatment plan, measures
Run Workflow for All Clients, generating 10+ notes in under a minute
Chrome extension across Google Meet, Zoom, Teams and in person
IMAGE. Group note workflow table with per-client rows, context checkboxes and a Run Workflow button
IMAGE. Role permissions matrix with Profile Builder tab controls
Customize System Role
Clinician role
Permissions & Access
Changes apply to all team members in your practice with this role.
Intake
Practice wide
Create
View
Edit
Delete
Intake notes & forms
Own
Create
View
Edit
Delete
Practice wide
Create
View
Edit
Delete
Tasks
Own
Create
View
Edit
Delete
Practice wide
Create
View
Edit
Delete
Calendar appointments
Own
Create
View
Edit
Delete
Practice wide
Create
View
Edit
Delete
Meeting links
Own
Practice wide
Clients
Own
Create
View
Edit
Delete
Practice wide
Create
View
Edit
Delete
Sidebar view and edit permissions
Dashboard
Tasks
Calendar
Clients
AI Note
MAR
Billing
e-Prescribe
Reports

An AI Native EHR That Reshapes Itself Around Your Program

Legacy vendors make customization a professional-services line item and a two-quarter wait. Omnipractice makes it a settings page.

Every role gets its own system. Rebuild the sidebar and set permissions per feature
Your client chart, your tabs. Toggle, rename and reorder, and set default date ranges
Intake packets by population, program, or level of care
A client portal you control, with booking windows, cancellation rules and card on file
Reports in plain English. Ask, save and reuse, with no vendor report queue
Unlimited free seats for admins, billers and supervisors

Find the Money Your Current Stack Leaves Behind

Every claim, every denial and every dollar, on a single dashboard.

Claims · This week
Live
Filed
12
Aetna · 90837
$148.00
Cigna · 90853
$92.00
Accepted
31
BCBS · 90834
$126.00
Medicaid · H0015
$310.00
Paid
84
Aetna · 90853
$1,240.00 posted
Cigna · 90837
$444.00 posted
Denied
3
Cluster · CO-197
Auth missing · fix all 3
Resubmit ready
Batch queued
One board, every dollar
Filed, accepted, approved, paid and denied, all in real time.
Bulk filing
Batch multiple services in a single day.
AI denial clustering
Grouped by root cause, with fix advice and batch resubmission.
AI payer compliance
Rule sets ingested. Conflicts flagged at scheduling, and again at claim time.
KPIs that change behaviour
Net collections, collection rate, clean claim rate, AR aging by payer, unclaimed appointments.
Enrollment dashboard
Live payer status, with Medicare and regional payer tasks.
Prefer it handled end to end? Managed billing at 4% of collections, or Omni Complete at 5%, which brings the platform, the AI and expert billers together in one partner.
Talk to us

Hire AI Agents for the Work Your Team Shouldn’t Be Doing

One run equals one completed outcome. No credits and no abstractions, so you pay only for work actually finished.

Agent
What it does
What it replaces
Front Office
Answers every call 24/7, books appointments, triages, and lands leads directly in the EHR.
A $400 to $1,200 per month answering service, and every missed call that is a missed admission.
Intake Concierge
Chases incomplete intake packets until they’re actually done, with reminders and card collection.
10 to 20 hours a month of front-desk follow-up, and stalled admissions.
Eligibility
Verifies coverage before sessions and flags issues early enough to fix them.
The single most common cause of preventable denials.
Notes Compliance
Audits 100% of notes against payer rules, where a clinical director spot-checks 5% to 10% today.
Denials that should never have happened in the first place.
Utilization Review
/ LOCUS
Drafts utilization review and level-of-care packets in minutes, with citations attached.
Two to four hours of coordinator time per review.
Addiction treatment

Purpose-Built for Addiction Treatment.

The depth enterprise vendors charge enterprise prices for, at published prices, live in weeks.

Group notes at program scale
eMAR and medication inventory
DEA audit trail
UR/LOCUS automation with citations
Multi-stage programs across levels of care
42 CFR Part 2-aware workflows

Switch in less than 4 Weeks

Switching is free: data migration, workflow setup, payer connections, role-based training and a parallel-run plan.

The legacy pattern
Custom quote after three sales calls
$5,000 to $15,000 implementation fees
Per-seat fees for admins and care staff
Roughly two-month implementations
Roadmap tickets for basic workflow fit
AI as a paid bolt-on, or absent for groups
With Omnipractice
Published pricing, right here on this page
Free standard migration
Unlimited free non-clinical seats
Go live in 1 to 4 weeks by tier
Automations and role config in your hands
Journey AI and group notes included

Four Invoices Become One

Everything you are paying for separately, and stitching together by hand, already lives inside Omnipractice.

Your stack today
A legacy EHR licence
$1,500 to $5,600
A separate AI scribe subscription
$150 to $400
CRM, SMS and broadcast tools
$100 to $300
Per-seat fees for admins and supervisors
$200 to $600
Spreadsheets for denials and note chasing
Hours
Four vendors, no single source of truth
With Omnipractice
Full EHR with scheduling, telehealth, portal and messaging
Included
Journey AI notes and unlimited group notes
Included
CRM, intake packets and broadcast email
Included
Admin, biller and supervisor seats
Free
Denial clusters and natural-language AI reports
Included
One platform, one invoice
From $499/mo

Measurable outcomes

−70%
Stack cost
One system instead of an EHR plus scribe plus CRM plus fragments.
−85%
Documentation time
Review in minutes, with group bulk workflows.
−50%
Admin load
Intake, eligibility, note chase and denial busywork.
+5 to 10%
Collections
Cleaner claims, caught denials, faster resubmission.
Clinicians stay
Far less pajama-time charting after hours.

Go live in four steps

1
Demo
Fifteen minutes on your actual workflows, automations, group notes and billing fit.
2
Parallel run
We migrate your data free and you run both systems side by side.
3
Go live in weeks
Role-based training for front desk, clinicians, billers and leadership.
4
30-day guarantee
If your team doesn’t choose us, you pay nothing and we refund in full.

The Questions We Get Before Every Demo

Are there any additional fees?
+
No hidden fees or surprise charges. Usage-based charges are published here: payment processing 2.9% + $0.30 · insurance claims $0.20 per claim · eligibility checks $0.30 per check · SMS $0.004 per message · native telehealth $0.20 per meeting, with integrated Google or Zoom meetings free · two-way Google Calendar sync $5 per month.
How many appointments are included?
+
Unlimited, on every plan.
What is an “agent run”?
+
One complete automated task. One clinical note audited against your rules. One patient’s intake workflow chased to done. One eligibility verification. One level-of-care review generated. Voice agent calls are billed per minute. Every run is tracked in your dashboard, showing what the agent did, what it found, and what it changed.
What does “unlimited AI notes” actually mean?
+
No per-note charges, no credits, no metering. A typical provider generates 150 to 300 notes a month. If usage significantly exceeds normal patterns we will reach out to make sure everything is working well. We will never cut off note generation or surprise-charge you.
What happens if I go over my included agent runs?
+
Nothing automatic. Your dashboard shows usage as you approach the allowance. If you exceed it you can add a run pack or upgrade your plan. We never run up charges without your approval, and overage is opt-in with a monthly cap you set.
Do unused agent runs roll over?
+
No. Included runs reset monthly, and add-on run packs last until they are used.
I’m an existing customer. Does my price change?
+
No. Current customers keep their existing pricing for 12 months, then transition to the new plans with a loyalty discount.
Do you offer volume discounts?
+
Yes. There is 10% off at 11 to 25 clinicians and 15% off at 26 to 50. For 51 or more clinicians, talk to us about custom pricing or the Platform plus Billing model.
What if I want billing help but don’t want to switch EHRs?
+
Our RCM-only service runs at 4.75% of collections with a $5,000/mo minimum, and works alongside any EHR. You can read more at omnimedpay.ai.
Is Omnipractice HIPAA compliant?
+
Yes. We sign BAAs with every customer, encrypt all data in transit and at rest, and maintain a complete audit log of every action, including every AI agent run.
What does migration look like?
+
Free on every plan. We import from SimplePractice, AdvancedMD, Valant, TherapyNotes and others. Group plans and above include a 14-day go-live SLA, and most practices are fully operational within two weeks.
Is this tax deductible?
+
Software subscriptions and billing service fees are typically deductible as business expenses. Check with your accountant for your specific situation.

Ready to Run a Smarter, More Efficient Practice?

See for yourself how an AI-native platform can transform your clinical and administrative workflows. Your first 15 minutes with Omnipractice will change how you think about EHRs forever.

What you get
Fifteen minutes on your real workflows, not a canned tour
Free migration and a 90-day parallel-run guarantee
A tier mapped to your NPI count and locations
(202) 677-3334
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Month-to-month available · HIPAA + BAA · No long-term contract